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  As an FCOA client, you benefit from our commitment to developing personal relationships with you and your staff as we customize our programs to meet your organization's specific needs.

• Licensed and bonded for Commercial and Consumer Collections
• Member of the Commercial Law League of America with the resources to pursue legal action on
   commercial and consumer accounts
• Bilingual capabilities
• Secure internet for placing accounts
• Fully automated collection and predictive dialer systems
• Customized reports to meet your specific needs
• Experienced collectors segregated by industry and balance size
• Sensitivity to customer retention
• Trained collectors for specific projects:
   - First Party
   - Soft Audit Approach
   - Third-Party Debt
• Flexible staffing hours to maximize contact
• Prompt account resolution
• Member of American Collectors Association